Terms and Conditions for the Free HVAC Diagnostic Call
By participating in our free HVAC diagnostic offer, you agree to the following terms and conditions:
- Eligibility for Free Diagnostic Call: The diagnostic fee for your HVAC system will be waived only if you choose to proceed with the recommended repairs provided by our technician during the same service visit.
- If no repairs are authorized or if repairs are declined, the standard $80 diagnostic fee will apply and must be paid at the time of service.
- Scope of Diagnostic Service: The diagnostic service is limited to identifying issues within the HVAC system. It does not include repairs, maintenance, or additional services outside the scope of the diagnostic.
- Our technician will provide a detailed explanation of the issues and a repair estimate during the service visit.
- Repair Authorization: Repairs must be authorized during the same visit for the diagnostic charge to be waived. Repairs scheduled for a later date or declined do not qualify for the free diagnostic offer.
- Exclusions: This offer cannot be combined with any other promotion, discount, or coupon.
- Commercial HVAC systems, warranty-related repairs, and systems outside our service area may not qualify for this promotion.
- Additional fees may apply for complex diagnostics or specialized equipment required.
- Payment Conditions: If you decline the recommended repairs, payment of the diagnostic fee will be required immediately upon completion of the service call.
- Cancellation Policy: Appointments must be canceled or rescheduled at least 24 hours in advance; same-day appointments cannot be canceled or rescheduled. Failure to do so may result in a $25.00 cancellation fee.
- Right to Refuse Service: We reserve the right to refuse service if the HVAC system is deemed unsafe, inaccessible, or if the technician determines that the issue is outside the scope of our services.
- Modification of Terms: The company reserves the right to modify or cancel this offer at any time without prior notice. By scheduling a diagnostic call under this offer, you acknowledge and agree to these terms and conditions. For more information or clarification, please contact us via email at [email protected] or call 1-800-346-4040.
Terms and Conditions for New HVAC System Installation Offer: Free Smart Thermostat
By participating in our HVAC installation offer, you agree to the following terms and conditions:
- Eligibility for Free Smart Thermostat
- A free smart thermostat (brand/model may vary based on availability) will be provided only if you hire our company to complete the installation of the new air conditioning system.
- If you do not proceed with the air conditioning installation after receiving a quote, the cost of the thermostat will not be waived and must be covered by the customer if it has already been provided or installed.
- Offer Details: The free smart thermostat is part of the installation package and will be included at no additional cost as long as the air conditioning installation is performed by our company.
- The thermostat will be installed as part of the overall air conditioning installation process. Standalone thermostat installations do not qualify for this offer.
- Quote and Authorization: The customer must approve and sign the HVAC installation agreement within 3 days of receiving the quote to qualify for the free thermostat.
- Delays or changes in the scope of work initiated by the customer may affect eligibility for this offer.
- Scope of Work: Our technicians will professionally install the free smart thermostat as part of the air conditioning installation. Basic operation training on the thermostat will be provided, but advanced programming or integration with smart home systems may incur additional fees.
- Exclusions: This offer is valid only for residential air conditioning installations; commercial systems are excluded.
- The free thermostat offer is non-transferable and cannot be redeemed for cash, discounts, or other products or services.
- This promotion cannot be combined with any other offer, discount, or promotion unless explicitly stated.
- Warranty and Technical Support: The smart thermostat is covered by the manufacturer’s warranty. Any defects or issues related to the thermostat must be addressed through the manufacturer after installation.
- The installation of the thermostat as part of the air conditioning system will be warranted in accordance with our standard installation warranty terms.
- Cancellation Policy: If the customer cancels the air conditioning installation after the thermostat has been provided or installed, the customer will be charged the full retail price of the thermostat and must pay it immediately.
- Modification of Offer: We reserve the right to modify, suspend, or terminate this promotion at any time without prior notice.
- Any changes to these terms will not affect installations already scheduled under the terms of the original promotion.
- Right to Refuse Service: We reserve the right to refuse service if the installation site is deemed unsafe, inaccessible, or if other conditions prevent the proper installation of the air conditioning system or thermostat. By scheduling a new air conditioning installation under this promotion, you acknowledge and agree to these terms and conditions. For more details or inquiries, please contact us via email at [email protected] or by phone at 1-800-346-4040.